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NCBM (QLD) Privacy Policy


NBCM Privacy Statement


Your privacy is very important to us and NBCM will always act to protect your information. NBCM takes this responsibility seriously and is very careful about how and when your personal information is collected, used and shared. This statement tells you in general terms what our commitment is, why we need to collect personal information, who we may share that information with (outside of NBCM ) and how you may access personal information that we keep.


NBCM Privacy Commitment


We will always make sure that we handle your personal information securely and carefully and will only use your personal information when it is necessary for us to deliver you a service or perform other necessary business functions and activities.


NBCM will not use your information for purposes unrelated to the services we provide, unless we first obtain your consent.


Wherever possible NBCM will give you the option of interacting anonymously with us provided it is practicable and lawful to do so.


We will always use fair and lawful means of collecting personal information.


In majority of circumstances we will collect personal information directly from you.


What personal information do we collect?


The personal information we collect is in most cases supplied directly by you when you give us your details, become a member or provide feedback to us.


The type of service or interaction you wish to receive will determine the specific type of information we need to collect. This may include the following: Name, address, phone and other contact details (fax, email etc), merchandise information (purchases, orders etc), and method of payment.


Why we collect information


We collect information for a number of reasons including to:


  • deliver products or services to you

  • complete other transactions with you or on your behalf

  • improve our service

  • protect against fraud or theft


How we collect this information


We collect information in a number of ways including:

When you register your details with us to receive our Newsletter or give us the information,


When you order goods or services, particularly when those products are delivered,


When you use our members service, and


Sometimes, we may add to your personal information that is acquired from external sources. This is mainly done to verify the accuracy of the information we have and, again, to personalise and improve our service.


Who we share your information with


NBCM will not sell your personal information to other parties. However, we will often need to pass personal details such as your name and address to companies who perform parts of our service delivery. This includes organisations such as major delivery companies, mail houses and third party fulfilment contractors. In these circumstances, NBCM will ensure that these third parties undertake to protect your privacy.




If you would like to access your personal information, write to us at; NBCM, PO Box 1595, Thuringowa Central, Qld 4817 or call them on (07) 4723 8217. We prefer to receive written requests as in many cases this assists us to verify your identity.


NBCM Privacy Policies and Practices


From time to time and in line with customer expectations and legislative changes, our privacy policies and procedures will be reviewed and, if appropriate, updated or you can request a copy by calling NBCM on (07) 4723 8217.

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